Privacy Policy for Played

Effective date: September 7, 2026

Last updated: October 28, 2026

Polar Pour LLC, a Kentucky limited liability company, doing business as "Played" ("Played," "we," "us," or "our"), operates the Played mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By creating an account or using the App, you agree to the collection and use of information as described here.

1. Information We Collect

Information you provide directly

Account information: email address, password, a chosen username/handle, and your date of birth (used only to verify you meet the minimum age requirement — see Section 8).
Profile information: display name, bio, profile picture, and header/banner image, if you choose to add them.
Game activity: ratings, written reviews, play status (Wishlist, Playing, Beaten, Platinumed, Dropped), and any custom lists you build from Played's standard list types.
Social information: friend requests you send or receive, and your friends list.
Reports: if you report another user, a piece of content, or an ad, we collect the details of that report. Reports sent without an account arrive by email, so we also receive the email address you send it from.
Communications: messages you send us for support purposes.

Information from third parties

If you choose to link a third-party gaming account in the future (e.g., Steam), we will collect the information that platform shares with us, such as your public username and game library, only with your explicit authorization. (Not active in the current version of the App.)

Information collected automatically

Advertising data: see Section 4 for what our advertising partner, Google AdMob, collects to serve and measure ads.

Browsing without an account

You can browse the Feed, Catalog, and game pages without creating an account. When you do, we do not collect account or profile information from you. Advertising data (Section 4) is still collected so ads can be shown.

2. How We Use Information

We use the information we collect to:

Create and maintain your account.
Operate core features: logging games, ratings, reviews, lists, and friend connections.
Enforce your chosen privacy setting (Public, Friends Only, or Private) for your profile.
Respond to support requests and investigate reports of abuse.
Maintain the safety and integrity of the App, including detecting spam, harassment, and policy violations.
Improve and troubleshoot the App.

We do not sell your personal information to third parties.

3. How Information Is Shared

With other users, according to your privacy settings. Your profile, reviews, and lists are visible to the audience you choose: the public (which includes people using the App without an account), only your accepted friends, or only you. Your profile picture follows the same setting and is also always visible to your accepted friends.
Service providers. We use third-party infrastructure providers (e.g., cloud hosting and database providers) to operate the App. These providers process data on our behalf, are not permitted to use it for their own purposes, and are required to protect it with the same or equal protection described in this Privacy Policy.
Game and critic data. Game titles, cover art, and credit information are sourced from third-party game databases (e.g., IGDB). Aggregate critic scores are sourced from third-party critic aggregators (e.g., OpenCritic). These integrations only provide data to the App — they do not receive your personal information.
Legal requirements. We may disclose information if required by law, or to protect the rights, safety, or property of Played, our users, or others.
Business transfers. If Played is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to this policy.

4. Advertising

Played is supported in part by advertising. We use Google AdMob to display ads within the App.

What AdMob collects: AdMob and its network of advertising partners may collect device identifiers (such as Apple's advertising identifier, IDFA), approximate location inferred from your IP address, and information about how you interact with ads, in order to select, deliver, and measure ads.
Personalized vs. non-personalized ads: the first time you open Played, iOS will ask whether Played can track your activity across other companies' apps and websites (Apple's App Tracking Transparency). If you allow tracking, you may see ads personalized to your interests. If you decline, you'll still see ads, just not personalized ones.
Changing your choice: you can change your tracking permission at any time in your device's Settings → Privacy & Security → Tracking.
Google's role: this data is processed under Google's own privacy policy (policies.google.com/privacy) and, where applicable, its Partner Sites policy (policies.google.com/technologies/partner-sites), which explain how Google and its partners handle data from apps that use Google's advertising services.

We do not share your Played account content — your reviews, ratings, friends list, or profile information — with our advertising partners. Advertising data collection is limited to the technical identifiers and ad-interaction data described above, and we only work with advertising partners that are bound to protect that data with the same or equal protection described in this Privacy Policy. Ads shown in Played are limited to content suitable for teens.

5. Your Choices and Controls

Profile visibility: choose Public, Friends Only, or Private at any time in Settings.
Individual list visibility: choose which of your lists appear on your profile, independent of your overall privacy setting.
Blocking: block another user at any time; this prevents them from viewing your profile or sending you friend requests.
Reporting: report profiles, reviews, and ads that violate our content policies. You can report reviews and ads even without an account — those reports are sent to us by email.
Account deletion: you may permanently delete your account and associated data at any time from within the App (Settings → Delete Account). This is self-service — no need to contact us.
Photo removal: you can remove your profile picture or header image at any time from Customize Profile.
Ad tracking: control whether Played can use your device's advertising identifier for personalized ads — see Section 4.

6. Children's Privacy

You must be at least 16 years old to use Played (see Section 8); we confirm this with your date of birth when you create an account, and browsing without an account does not involve giving us any personal information. Played is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it.

7. Data Retention

We retain your account information for as long as your account is active. If you delete your account through the App, we will delete or anonymize your personal information within 30 days, except where retention is required for legal, safety, or fraud-prevention purposes.

8. Age Requirement

You must be at least 16 years old to create a Played account.

9. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, contact us at:

support@polarpourllc.org

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by other means before the changes take effect.

12. Contact Us

Questions about this Privacy Policy can be sent to support@polarpourllc.org.